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Customer Service
Details
InfoThis course is designed to increase your communication and social skills while promoting company products and services.

Some units that will be covered include:
  • Preparation to deliver good customer service

  • Maintaining a positive and friendly attitude

  • Communicating effectively with customers

  • Doing your job in a customer friendly way

  • Providing customer service within the rules

  • Recognising and dealing with customer queries, request and problems

LevelE2E
CategoryRetail
QualificationCertificate
Duration22 weeks
Assessment
Contact Us
ProviderNorth East Chamber of Commerce
Contact Phone0191 261 9555
WebsiteVisit www.ne-cc.com
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Courses

Short descriptions of the various vocational courses and qualifications offered by E2E Providers across Tyne & Wear are given here.

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